Return Request

1. Start Your Return – Tap the button below to begin.

2. Log In & Choose Your Order – Access your account, find the order, and hit "Request Return."

3. Complete the Return Form – Submit the form and watch for an email with your free prepaid return label.

4. Prepare Your Package – Securely pack your item and attach the prepaid label.

5. Drop It Off – Take it to your nearest Post Office or any Royal Mail Drop-Off Point.

 

Hassle-Free Returns – No Fix, No Fee!

We stand by our products! If you're not satisfied with your purchase of a DVD, USB, or SSD, we offer a 30-day money-back guarantee from the date of purchase. Whether the software didn’t meet your expectations or you simply changed your mind, you’ll receive a full refund – no questions asked.

Downloads and License Keys

We offer a 30-day warranty on all license keys. You have 30 days after receiving your item to request an exchange if there is a problem with the license.

Refunds are not permitted if the code has already been sent. Downloads and product keys are non-refundable, but we will assist you with exchanges or new download links, and store credit can be applied if necessary.

These codes are issued only once and are strictly personal. Due to this, no statutory right of withdrawal applies, and you do not have a 14-day cooling-off period as with a "normal" Internet purchase.